Business InformationHistory/background
Superb customer service with our Royal Friendly Staff team, superior pet products quality for all animals and a great savings on your purchases are the goals here at Pet Products by Royal. We invite you to contact us by email at A_Royal_Enterprises@Lycos.com with any questions or comments.
While we may own and operate three retail locations, we do have a commitment to providing excellent customer service with personal attention to the individual details. We use our resources for volume buying to be able to provide you the customer with the best selection and pricing available.
We offer a wide variety of Pet Products. Including Aquarium Filters,Aquarium Heaters,Aquarium Power Heads,Aquarium Ornaments,
Aquarium Tank Stands,Aquarium Dividers,Aquarium Test Kits,Fish Food, Bird Cages, Fish Pond Supplies, Retractable Dog Leashes, Training Leads, Dog Treats, Pet Odor Control Candles, Reptile Supplies and many other Pet Supplies.
If you dont see something you may need -- please let us know
Payment policy
We accept and prefer all VISA, Mastercard, Discover, and American Express credit cards via Paypal. It is fast and secure way to expedite your order. Paypal payments should be made to A_Royal_Enterprises@Lycos.com
We also accept cashier checks and money orders.
Please send them to:
Royal Enterprises L.L.C.
c/o Pet Products
P.O.Box412
Columbia Station, Ohio
44028-0412 U.S.A.
Please send your payment within 7 days of winning, and email us at A_Royal_Enterprises@Lycos.com to let us know that you are mailing the payment.
International Buyers please pay using Paypal. We are unable to accept international money orders or checks drawn on non-US banks.
Shipping information
Standard Shipping - The majority of our orders are shipped via the U.S. Postal Service Priority (only in rare cases will we use parcel post - in order to save you on shipping). Our secondary shippers are UPS, Airborne/DHL and Fed Ex. Most items will ship within 2 business days and expected to arrive on your doorstep 3-5 business days (within US), 8-12 business days (outside US) after cleared payment recieved of your order. Next Day Service is avaiable for additional cost -- please inquire for more information. Also, please note insurance is optional, although we do recomend it. We can not be responsible for lost or delivery damaged items.
Return policy
Returns/Exchanges - We are proud of our product lines and our customer service. We want you to be completely satisfied with your purchase.
We will accept returns or exchanges within 30 days of the purchase. The item(s) must be in a new condition/in original sealed packaging. Shipping/Handling charges are non-refudable. All returns must be approved prior to the return. Please contact us at the following email: A_Royal_Enterprises@Lycos.com for more information.
All Returns/Exchanges should be shipped to:
Royal Enterprises L.L.C.
c/o Pet Products
P.O.Box412
Columbia Station, Ohio
44028-0412 U.S.A.
AS ALWAYS OUR GOAL IS 100% CUSTOMER SATISFACTION.
Contact information
Please contact us with any questions or concerns at A_Royal_Enterprises@Lycos.com. We make it a high priority to respond to all emails within 24 hours.
Newsletter Updates and Savings
We at Pet Products by Royal are always displaying new item arrivals and offering super savings. Just dont forget to sign up on our mailing list to hear about these new products, sales and to receive special offers ONLY AVAILABLE to mailing list subscribers! Don't miss this opportunity for the super savings and a look at the new products arrivals.
eBay Feedback
It is our hope that you are completely satisfied with your purchase. Please contact us if you have any questions for any reason. We would like to make sure that your shopping experience with us was superb. When the transaction is over, we hope you will leave positive feedback. Building a great reputation on eBay is very important to us. We would really appreciate your positive feedback and we will be happy to do the same for you.