eBay My World: crystalcello( 9069)

We are glad to have you visit our online store. Our mission is to provide beautifully made and quality instruments with reasonable prices for all kind of different needs. And our customers' privacy and 100% satisfaction on their shopping experiences

We, Crystalcello Musical Instruments offer violin, Viola, Cello, Bass, Clarinet, Flute, Pocket Trumpet, Trumpet, Saxophone, Trombone, Melodica, Accordion, Ukulele, Harmonica, Accessories and much much more which have been very well received by schools, musical organizations and professional performers.

English

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Paypal

We ship most of the items via UPS Ground or USPS to the PHYSICAL ADDRESS lower 48 states of USA by standard shipping. The handling time is within 5 business days. It takes 7 - 14 business days in transit. We do not guarantee the delivery time. Contact us for shipping rates outside of the lower 48 states (Alaska, Hawaii, US territories, PO Boxes, military addresses (APO/FPO) and international). If the package fails to be delivered because of the incorrect address on paypal. The shipping cost and handling fee( including FREE SHIPPING items ) will be paid by the buyer. As for the return items,The SHIPPING COST is unrefundable (including the FREE SHIPPING items). The shipping notification with the tracking no. is submitted to your a/c by ebay as soon as the order is processed. We only ship the items to paypal confirmed address. International orders: Import duties, taxes or any other charges are not included in the prices. These charges are the buyer's responsibility.

If you feel the merchandise must be returned for good reason we will refund the item price less a 15% restocking fee. It is important that you contact us with the reason for the return within 30 days and include all original packaging and the shipping comfirmation with the tracking no. to us with the returned merchandise. The return shipping charges are the responsibility of the buyer. Returned merchandise must be in unused condition.The package can not be returned without our #RA. If merchandise arrives in flawed condition or is an incorrectly shipped item, please contact us within 2 business days with the details of the problem and we can usually solve any such issues by exchanging the merchandise for you. The shipping in both directions for this exchange are the responsibility of the seller. It is important that you include all original packaging with the merchandise shipped back to us for exchange. PLEASE contact us for any unsatisfied issues before leaving NEGATIVE feedback.

e-mail: crystal.cello@hotmail.com . Please check your spam or junk folder if you do not receive our reply within 2 business days.