Business InformationHistory/background
Jimmy Jazz debuted its first store over 20 years ago when President & Founder, James Khezrie, noticed an increasing demand for popular menswear in New York City. With natural entrepreneur spirit and a vision, Brooklyn-born Kherzrie, opened the first Jimmy Jazz store on Delancy Street in Manhattan- named after his favorite song from The Clash, a punk rock group from the late seventies.
Today, Jimmy Jazz has over 120 stores on major streets and malls in the eastern United States, which includes over 30 in the New York Metro area. We receive apparel and footwear daily from designers who are creating the hottest styles and colors, providing an ever-changing showcase of the newest fashion available for men, women, and kids. Just like our exceptional retail stores, we strive to bring the latest in-demand brands to our shoppers online.
Above all, focusing on the needs of our customers, and keeping up with emerging lifestyle and fashion trends continues to be our key to success and lo
Payment policy
Payments
We accept payment through PayPal
Immediate payment is required
We accept Visa, Mastercard, American Express and Discover Card through PayPal
Shipping information
Shipping Information
We ship within 4 business days
We ship via the following methods:
USPS Economical (up to 10 business days)
Fed-Ex 3 Day Express (up to 4 business days)
Fed-Ex 2 Day Air (up to 3 business days)
We do not recognize any international orders. If a customer violates our policies by utilizing a third party agency to receive a package internationally then they do so at their own risk.
All of our packages that are considered high ticket are shipped with a mandatory signature required, to insure all of our customers packages with FedEx. In the event of a missing or damaged order, this will insure your package is covered.
Once an order has been submitted and has begun processing we are unable to make any changes or cancellations. To any customer wishing to cancel an order, we advise doing so once you receive your tracking number by contacting the shipping agency and requesting a return to shipper.
Return policy
Returns
We offer a 30 day 100% money back guarantee of the merchandise value
Item must be sent back in new and unused condition, store tags attached to merchandise, and original packaging
Personal items including but not limited to all undergarments, underwear, swimwear, and body jewelry are non returnable
Buyer pays return shipping costs
Return Address:
JimmyJazz
c/o eCommerce Returns Dept.
75 Metro Way
Secaucus, NJ 07094
Contact information
Customer Service
Customer Service Number:
877-307-JAZZ (5299)
Customer Service Hours:
Monday through Thursday:
9AM to 6PM EST
Friday: 9AM to 4:30PM EST
Saturday and Sunday: CLOSED