All About Me
What everyone should know about me
With over 20 years of gemological experience, Motif Jewels has been and continues to be dedicated in providing our customers with the finest, most elegant, and remarkable jewelry in the industry.
Things I sell
Our extravagant line of jewelry comes from all different makes
, and countries
, so that we can better provide a wide range of jewelry options for all customer taste
, and desires. With fine jewelry; such as
, white and yellow gold rings
, and earrings to a large selection of all cuts and sizes of diamond and moissanite stones
, our customers can rest assured that we’ve done our homework.
After you have won an auction we will notify you by e-mail. Please pay within 5 days of receipt of this notification.
We accept the following:
• Visa and MasterCard through Paypal.
All domestic orders are shipped Free, fully insured, via UPS Ground Service or by Registered Mail via USPS. All orders valued at over $3000 would be shipped FREE by Second Day Air. We process all orders within 2-4 business days after receiving payment. Customized orders can take up to 14 days. Once your item has shipped we will notify you and will send you the tracking number. We will ship to APOs but we would require you to provide us with any necessary id information we might want. If you need us to ship by a faster service please notify us.
We stand behind every piece of jewelry we sell. We offer a 7 day no questions asked money back policy. If for some reason you decide you do not want to keep an item we require you to notify us within 3 days. We will then send you an RMA#. You would be required to mail the merchandise back within 5 days of the receipt of the item. We cannot take back merchandise that altered or worn. Merchandise will have to be returned in the same condition and with all the certificates or appraisals that were sent with it. Custom orders cannot be returned. We will replace any item that is defective. All items must be mailed back fully insured. We will not be responsible for any items that are lost or damaged when they are shipped back to us. We will refund your money minus the shipping charges.
Our customer is our most important asset. We will try our best to provide the best customer service. If for some reason we made a mistake or you are unhappy with our service please let us know and we will do whatever is needed to fix the problem. Our company's motto is to provide you with exceptional and personalized customer service that you deserve.