All About MeWhat everyone should know about me
I am Ebay ID Verified and Paypal Verified.
Things I sell
Things I buy
Languages spoken:
English
InterestsHobbies
Favourite Books
Nora Roberts,
J.D. Robb,
Sandra Brown,
David Baldacci,
Dan Brown,
Laurell K. Hamilton,
Stephenie Meyer,
Christine Feehan,
Piers Anthony,
Terry Goodkind,
Christopher Paolini,
Michael Crichton,
Stephen King,
John Irving,
Good Omens by Neil Gaiman & Terry Pratchett,
The In Death Series by J.D. Robb,
The Anita Blake Series by Laurell K. Hamilton,
The Twilight Series by Stephenie Meyer,
The Sword of Truth Series by Terry Goodkind,
Non-fiction books: with topics including,
history,
politics,
myths,
urban legends,
crime,
criminals,
and religious sects. Favourite Music/Bands
Favourite TV Shows
Burn Notice,
Alias,
Buffy the Vampire Slayer,
House M.D.,
Family Guy,
Scrubs,
Weeds,
Grounded for Life,
The Colbert Report,
The Daily Show with Jon Stewart,
The Suite Life of Zack & Cody,
Dirty Jobs with Mike Rowe,
Mythbusters,
and Future Weapons.
Business InformationPayment policy
Paypal is the only accepted method of payment. Payment is expected within 4 days as per Ebay's new policies. After 4 days, an Unpaid Item dispute will be filed. I will try to contact you before I file a dispute, but if you do not respond, then I will continue with the dispute.
Payment within 2 days is PREFERRED. If you don't intend to pay within 2 days, then send me a short message and let me know the details. I am very understanding and will work with you. Great customer service is a priority!
Note: Payment will include price of item, price of shipping according to shipping calculator (or fixed price), and small fee for materials involved in packing and shipping. Keep in mind that the handling fee is very small and I ship very quickly and with tracking information (Delivery Confirmation). Paypal sends auto-emails regarding package status (when paid and shipped), but if you do not receive an email for some reason, feel free to check your shipment on Paypal.com or send me a msg.
Shipping information
Shipping methods may vary from auction to auction, but USPS Media Mail will remain the method of choice (if the item shipped is a book). USPS Parcel Post & Priority Mail will be used also. Media Mail and Parcel Post are slower methods, but less expensive. If you have a special request for shipping, then let me know right away, so I can give you a quote for a different method of shipping. Most items will be shipped out the following day and potentially the same day. Delivery Confirmation is included in every shipment, therefore, your package can be tracked throughout the shipping process. I ship Monday through Saturday before 2pm. When leaving feedback on shipping, please keep in mind that I do not have control over shipping time.
Combined shipping is available on individual books purchased. See listings for details.
Return policy
If the quality of the item is not as specified in the listing (disregarding any damage that the shipping may have caused), then it may be returned within 7 days of receipt (according to USPS tracking information). Buyer pays for return shipping with Delivery Confirmation. If Delivery Confirmation is not purchased, then no refund will be given. I must be contacted immediately to discuss the complaint and the details of the return. Once I receive the item, I will refund the price of the item less shipping charges. If I made a mistake (e.g. sent the wrong item), then I will refund the cost of the item and shipping charges. Refunds will not be given for buyer's remorse or damage due to shipping. Please do NOT leave negative feedback or DSRs lower than 5 BEFORE I have tried to work out the problem with you. Buyer satisfaction is extremely important and I will do whatever I can to fix a problem. Thanks.
Contact information
Contact me through ebay or through heapofbks@gmail.com. Response will be given within 24 hours in most cases. Put identifiable term(s) in the title of the email sent to the personal email address. Also, include any specific info (like item #, user name, etc.) required for a proper response in the body of the email.
Feedback
Leaving feedback is key to Ebay. As soon as you receive your purchased item and have checked over it, please leave feedback. If you have any complaints, then you should address those with me BEFORE you leave neutral or negative feedback or DSRs lower than 5. The Detailed Seller Ratings require that a seller receive 5s across the board OR they will be penalized by Ebay. PLEASE contact me BEFORE leaving anything lower than 5. I am confident we can work through any problem you have to make your transaction worthy of 5 stars! Once feedback is left, I will reciprocate immediately. If your feedback rating is less than 5, please message me before you bid or buy an item. Thanks.
Communication
I think every transaction has the potential to be a perfect transaction (5 stars across the board) as long as both parties communicate. If you have ANY questions or concerns (no matter how silly you think they are), feel free to send me a message (either through ebay or at heapofbks@gmail.com). I will answer questions and concerns to the best of my abilities. Most responses can be expected within 24 hours. I believe that the best customer is an informed customer, so I try my best to respond very quickly to questions that concern an item that is ending soon. If something comes up and I'm not able to respond that quickly, then I will send you a short message letting you know when I will be able to respond properly. Additionally, if you think there is a reason to leave less than perfect DSRs or feedback, please contact me and I will try to work out whatever problems you have.