All About Me
What everyone should know about me
We are here to help - just ask!
Things I sell
Customer Services: opening hours & details
You can expect a mature, friendly and polite service from our customer services team over the phone on: 01303 894234 Monday - Friday from 10:00 to 18:30, via the eBay messages system or by emailing us directly at: email@example.com 7 days a week from 10:00 - 22:00. We aim to answer all emails within 3 hours during these times, but delays may occour in peak times so we ask that you allow for this when communicating via email.
For details on customer after care please see further details further down the page.
The Gate Trading Company is an establish business. We have been in the retail and wholesale market since 2006, so please buy with confidence, knowing that we are on hand to offer you a friendly, polite, and sensible service.
We accept: Paypal, BACS, Cash, Uncrossed postal orders.
I am sorry we cannot accept cheques.
All Payment should be made within 2 working days from the end of the auction and, unless agreed in advance, all Buy It Now listings should be paid within 12 hours.
We aim to dispatch all items the same or next working day.
Postage cost is to UK mainland only: England, Wales & Scotland, Isles of Wight (PO30-41) - excludes Highlands and Islands.
Scotland: Highlands & Islands & Northern Ireland (Parcelfore 48 hour service only) is an additional £6.00 surcharge as set by Parcelforce.
Isle of Man, Isles of Scilley is an additional £11.00 surcharge as set by Parcelforce.
PLEASE ALLOW EXTRA TIME FOR DELIVERY TO REMOTE AREAS
If you are not sure then please email us for a postage quote.
We offer a 7 working day no questions ask return policy - all goods must be unopened, unused and in re-saleable condition. A 20% re-stocking fee applys.
Returns are at the buyers expence.
Goods that are found to be defective will be replaced, or refunded in full.
For our full returns policy please see our Terms and conditions (avalible at the bottom of all of our listings).
9 Canterbury Road,
(0044) 01303 894 234
Customer After Care
We take customer aftercare very seriously indeed and in you need any further product support or in the unlikely event that your item should develop a fault we are on hand to help and assist you either email via the eBay system or call our customer services team on: 01303 894234
Want to sell to us?
Please contact Sam on: 01303 894234 or email us at: firstname.lastname@example.org we will give all enquires no matter how large or small serious consideration.